A flexible production system that gives you structure without rigid quotas. One monthly balance. You decide how to spend it. We handle the math.
Instead of locking you into a specific number of shoot hours or a fixed quota of videos, credits let you decide what you need, when you need it. Think of it as a gift card for content production. You get a monthly balance, and you spend it however makes sense that month.
Your retainer includes a set number of credits each month based on the stack you selected. Credits refresh on the 1st of every month.
Here is how a Growth Stack client might spend their 20 credits across a single month. Fully mixed across video, photo, and graphics. No "we only shot X hours" conversations.
| Week | Deliverable | Credits |
|---|---|---|
| Week 1 | Half-day on-site shoot, 4 hours | 4.0 |
| Week 2 | 3 short-form videos, 30 seconds each | 3.0 |
| Week 2 | Photo batch, 25 edited finals | 1.0 |
| Week 3 | 2 short-form videos, 60 seconds each | 2.5 |
| Week 3 | Promotional carousel | 1.5 |
| Week 4 | Full-day on-site shoot, 8 hours | 8.0 |
| Total | Mixed video, photo, and graphics output | 20.0 |
Credits cover the production side of your retainer. Strategy, account management, and posting stay separate and are included flat every month.
These never count against your credit balance. They come with every retainer, every month.
Up to 25% of unused credits roll into the following month. Example: Growth stack, used 14 of 20 in March. 5 credits roll to April (25% of 20), 1 forfeits. April starts at 25 available.
Rollover credits expire at the end of the following month.
Run out mid-month? Two options. Overage credits are billed on-demand at a slightly higher rate, added to your next invoice. Or upgrade your stack, which we'll flag for you if it's the right move.
You'll always get a WhatsApp heads-up before any overage is triggered.
Your credit balance lives in two places, so you never guess. The client portal updates every 2 hours. Your monthly report itemizes every credit spent, what rolled over, and what's coming next month.
Two policies worth knowing up front. Cancellation protects both sides when plans change. Rush fees accommodate urgent needs without eating your credit balance.
| When You Cancel | What Happens |
|---|---|
| 48+ hours before shoot | Full refund |
| Within 48 hours | Credits forfeit |
| Cancelled by 44 Social | Full refund |
| No-show or no access | Forfeit + 2-credit fee |
| Timeline | Rush Fee |
|---|---|
| Faster than standard | +25% |
| Same-day or next-day | +50% |
| Weekend or holiday | +100% |
| Note | Billed separately, never from credits |
The questions that come up most. If yours isn't here, reach out and we'll answer it directly.
Credits exist to give you structure that bends with the month in front of you. Predictable monthly cost, predictable monthly capacity, and nobody spending time arguing over whether a shoot day was 3 hours or 4. You focus on what content your business needs. We focus on making it.